A POS in command of every service moment.
Napoliy connects every restaurant movement—from ordering and payments to the kitchen and reporting—in one resilient, clear system.
Features designed around real restaurant flow.
Each capability simplifies a task on its own. Together, they create an uninterrupted operation from service speed to financial control.
A dependable start that works in every condition.
Connectivity, business model, or menu complexity never gets in the way of daily service.
An offline POS that keeps working when the internet does not
Your restaurant does not stop when the connection drops. Napoliy securely retains orders, staff sessions, and business data locally, then automatically syncs with the cloud when internet access returns.
Manage your business anywhere with the power of the cloud
Manage menus, prices, employees, and locations centrally, with access to business data wherever you are. Combine cloud freedom with the assurance of offline operation.
One POS that adapts to every restaurant model
Run table service, quick service, takeaway, delivery, and retail workflows in the same system. Restaurants, cafés, bakeries, kiosks, and fast-service businesses can work in the way that fits them.
Sell an off-menu product instantly with Open Item
Enter a name and price to sell one-off or custom items without adding them to the menu. Your team can satisfy a guest request without creating uncontrolled workarounds.
An intelligent structure that simplifies complex menus at checkout
Sizes, required choices, extras, weighted items, and multistep combinations are calculated correctly. The checkout flow stays clear and pricing errors decrease.
One flow from the dining room to payment.
Teams work from the same information, keeping orders, kitchen execution, and payments connected.
Table and reservation management with a view of the entire floor
Track occupancy, reservations, and cleaning status on a visual floor plan. Move tables or items, merge checks, and manage guest and reservation details in the same flow.
A flow that sends every order to the right kitchen station
Route each item to the relevant KDS display or printer. Separate new, held, started, voided, wasted, and resent states to reduce verbal traffic in the kitchen.
A smart queue that keeps printing issues out of the operation
Send tickets to the right printer with category-based ESC/POS routing. Failed jobs remain queued, retry automatically, and move to a backup printer when needed.
Split the payment around the guest, not just the check
Handle cash, credit, debit, gift, coupon, transfer, and customer accounts together. Change, remaining balance, and refunds stay clear for partial or item-based payments.
A discount engine built for real promotions
Configure buy-one-get-one, fixed menus, product or category, customer group, and time-based campaigns. Promotion conditions are applied consistently at checkout.
No detail is left behind when the day closes.
From taxes and shifts to auditing and loyalty, business decisions rely on dependable data.
End uncertainty in tax and additional fee calculations
Define service, delivery, gratuity, and other fees as fixed amounts or percentages. Tax-inclusive or exclusive calculation and rounding records help reduce register differences.
Manage permissions, shifts, and the cash drawer together
Protect critical actions with role-based permissions, manager PINs, and automatic locking. Track shift opening and closing alongside expected, counted, and transferred cash.
See the true state of the business, not just revenue
Assess gross and net sales, payments, discounts, refunds, voids, waste, and cash differences together. Manage the day with dependable X and Z reports.
An auditable POS that traces every critical action
See who performed item additions, deletions, quantity changes, transfers, discounts, table moves, voids, waste, and no-payment actions—and when they happened.
A loyalty system that prepares the guest for the next visit
Manage points, tiers, earning rates, campaigns, and reward coupons directly in the POS flow. Turn every sale into a longer-term customer relationship.
From counter to kitchen, from shift to report: every action informs the next decision.
Why should you choose us?
A strong POS is more than a feature list. Napoliy combines real restaurant experience with professional delivery and accessible technical support.
Get to know Napoliy01How do you reach technical support during a busy service?
Our support approach is built around real restaurant pace. Instead of only logging an issue, we quickly understand its operational impact, route it to the right specialist, and communicate progress clearly.
02What does Napoliy's industry and software experience deliver?
We combine hands-on POS knowledge with more than 20 years of software development experience. That background keeps decisions not only technically sound, but practical amid busy service, staff turnover, and daily cash-control realities.
03How is migration and setup managed professionally?
We start by understanding your business structure, menu, and service flow, then create a clear rollout plan. Configuration, data migration, team readiness, and go-live move forward in controlled steps, so your business is never left inside an uncertain transition.
04Does reliability mean only working offline?
No. Continuity also means preserving accurate data, tracing critical actions, controlling permissions, and ensuring the team knows what to do when the unexpected happens. Napoliy places that complete discipline at the center of both product and service.
05Will Napoliy stay with you as your business grows?
We do not treat Napoliy as a one-time software installation. Whether you add a location or change the way you operate, we shape the system with you through the same professional approach and build a measurable, long-term technology partnership.
Ready for a POS that feels like the future?
Tell us about your business. We’ll show you how Napoliy brings your counter, kitchen, payments, and reporting together around your real workflow.